Two ways to make a useful introduction
A referral can start with a direct introduction or with a quick fit check. Either way, we agree the referral terms before you connect us with the project.
Your part is to share enough context for us to understand the need. You also respect the contact’s privacy. Our part is to check whether the project fits our services and confirm how the referral will be recorded. If you’re new to our work, you can get a feel for who we are and the services on our home page.
| Starting point | What you share | What we do next |
|---|---|---|
| Direct introduction | A brief note with the contact included, with their permission | Confirm the referral terms and begin the project conversation |
| Fit check first | Public project details and the support they are seeking | Review fit, then confirm terms before an introduction |
A useful first note has 3 details. Share the project’s public link, the kind of marketing help needed, and confirmation that the contact is open to an introduction. Keep private material out unless they have agreed to share it.
Make room for the introduction to feel natural
Picture a night-shift community moderator, the evening before an AMA. A project team asks who could help with wider marketing, and the moderator thinks of us. We’d first check that the team welcomes an introduction, then agree referral terms before making the connection.
The introduction should feel like a helpful next step, not an unexpected handoff. A short message can explain why you’re connecting us and what support the project is looking for. We can then speak with the team about its needs. You won’t need to gather sensitive details or answer for our services.
Say the team is exploring community support but hasn’t settled on a plan. You can mention that clearly, with permission, and let us ask the follow-up questions. We’ll keep you informed about the referral status that matters to your agreement. For a clearer picture of what happens after an introduction, see how we work.
How do commission and payout terms get settled?
We set the commission basis and payout terms with you in writing before the introduction proceeds. The written agreement should make clear which work qualifies, how we attribute the referral, and what event triggers payment.
Put the important points in writing
Ask us to confirm these points together, rather than relying on a verbal estimate:
- How we record your introduction and check for an existing conversation.
- Which services or client payments qualify for commission.
- What triggers a payout and what schedule applies.
- Which payout currency and transfer method are available for your arrangement.
The exact rate and schedule are agreed with each partner. We don’t publish a fixed rate here. Keep the confirmation with your referral notes, and ask us if anything is unclear before connecting the project. You can also review pricing for a general view of our commercial information. If you have a question about payment options, our payment information may help.
A simple path from first note to follow-up
A clear sequence keeps the referral comfortable for you and the project contact. Here’s how we can move from an initial note to an agreed introduction:
- Share the basics. Send the public project link, the requested marketing support, and confirmation that the contact is open to being introduced.
- Check fit together. We review the context and ask any brief follow-up questions needed to understand the request.
- Confirm the terms. We put attribution, qualifying work, commission, and payout timing in writing before the introduction proceeds.
- Make the connection. With permission, connect the contact with our team so they can discuss their needs directly.
- Check in. Ask us for an update on the referral status covered by your agreement.
A second useful checkpoint is before the introduction itself: make sure the contact still expects it. That small check helps keep the conversation welcome and gives us a clear starting point.
Stay helpful without taking on the project
You bring the right people together; our team takes the marketing conversation from there. You don’t need to prepare a campaign plan, negotiate services, or act as the project’s contact for our agency. That keeps your role easy to explain to both sides.
A referral does not by itself guarantee a client relationship or a commission payment. Attribution can be affected if the project was already in contact with us, and eligibility follows the written terms. The project also decides whether to proceed. We’ll check those points with you before the introduction.
If you’re unsure whether a project fits, start with its public link and a sentence about the support it needs. Send that through contact, and we’ll reply with the terms to review before you make the introduction.
Frequently asked questions
What information should I have ready before I introduce a project?
Have the project’s public link, the type of marketing help it is looking for, and the contact’s permission to be introduced. Those 3 details are enough for an initial fit check. Please leave private documents or personal contact details out unless the person has agreed to share them.
How do you decide whether a referral counts?
We check the introduction and any existing conversation with the project, then confirm attribution in writing before you connect us. For example, if the team has already been speaking with us, we’ll check that history first. Then we’ll confirm whether the referral can be credited to you.
When will a partner receive commission?
The written terms set out what qualifies for commission, what event makes payment due, and the payout schedule. We confirm those details with you before the introduction, so you can see the timing and conditions rather than rely on an assumed rate.
Do I stay involved after I make the introduction?
That’s up to you. We handle the marketing conversation directly with the project, while you can ask us for updates about the referral terms that apply to you. You don’t need to manage the project or gather more information on our behalf.
Tell us about your project
Answer four quick questions and a manager will send you a plan, timing and a price range within the hour. Everything stays confidential.
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